Welcome to Xsolla Mall!
These Terms of Use are a binding legal document between Xsolla (USA), Inc. (“Xsolla Mall,”
“we,” “us”, “our”) and you (“User”, “Customer”, “you” or “your”), governing the use of our
website located at https://x.la (“Site”) and the services which may be provided on the Site
(collectively, the “Services”).
BY USING OR OTHERWISE ACCESSING THE SERVICES, YOU AGREE TO THESE TERMS AND
ANY LEGAL AGREEMENTS THAT ARE INCORPORATED INTO THESE TERMS BY REFERENCE, AND
YOUR CONTINUED USE OF THE SERVICES WILL INDICATE YOUR ACCEPTANCE OF THESE
TERMS AND INCORPORATED LEGAL AGREEMENTS. IF YOU HAVE NOT READ, UNDERSTOOD OR
AGREED TO ALL OF THESE TERMS, PLEASE DO NOT USE THE SERVICES OR CEASE THEIR USE
IMMEDIATELY. THE USE OF THE SERVICES IS VOID WHERE PROHIBITED.
INTRODUCTION
1
CHANGES TO TERMS OF USE
2
PRIVACY NOTICE
2
SERVICES
2
LICENSE
3
INTELLECTUAL PROPERTY RIGHTS
4
THIRD-PARTY SERVICES
4
REPRENSENTATION AND WARRANTIES
4
INDEMNIFICATION
5
LIMITATION OF LIABILITY
5
RISK ASSUMPTION
5
MISCELLANEOUS
6
1. INTRODUCTION
1.1 Here are some definitions you can find in these Terms of Use:
Applicable Law means any applicable foreign, federal, state, and local law, rule, and
regulation promulgated by any local, municipal, state, federal, foreign, or other governmental
body, or any of its representatives or departments, and any regulatory or administrative
agency, court, or tribunal governing the parties’ respective rights, duties, and obligations
hereunder, as applicable.
User or Customer — a natural person who accesses and/or uses the Services.
Legal Agreements are the documents that relate to your use of Xsolla Mall Services. They
consist of the following documents:
Privacy Policy and Cookies Policy
These Terms of Use.
Personal Data means any information relating to an identified or identifiable natural person.
Services consist of:
- our Site located at https://x.la;
- facilitating access to the third-party services that may be available on the Site (“Marketplace Services”);
- acting as the merchant for some offerings available on the Site. Further instructions and terms of sale can be found on the corresponding page for each offering.
1.2 These General Terms (the “Terms”) describe your rights and responsibilities when using
the Services. Please read them carefully. We are grateful you’re here!
1.3. Please note that our Site functions as a marketplace placing the offerings and services of
other business entities. Such offerings and services are placed on the Site's main page or as
subpages of our Site as landing pages. We are not responsible for the third-party services
placed on the Site, and we invite you to read their respective Terms of Use to figure out the
features and implications of using such services.
2. CHANGES TO TERMS OF USE
Xsolla Mall reserves the right to amend, change, modify, add, or remove portions of the Terms and the Legal Agreements at any time, in its sole discretion, by posting the updated versions on the Site. By continuing to use any of the Services, you will be deemed to have accepted such changes. If at any point you do not agree to any portion of the current version of the Terms or any other Xsolla Mall policy or rule relating to your use of the Site, then you must cease your use of the Services, and your license to use any Services will be immediately terminated. Subject to the Applicable Law, Xsolla Mall may make changes to the Services at any time or discontinue your access to the Services at any time without warning or refund of any kind. You understand and hereby agree that Xsolla Mall may discontinue or restrict your use of the Services for any reason and without notice or compensation.
3. PRIVACY NOTICE
3.1 Your privacy is important to Xsolla Mall. Our Privacy Policy explains how Xsolla Mall treats
your personal data and protects your privacy, and lists other general information handling
practices. Please remember that you should give us true, accurate, current, and complete
information about yourself in every input field that you decide to fill in. By using the Site or by
providing information to Xsolla Mall by any other means, you consent to all actions taken by us
concerning your information in compliance with the Privacy Policy. Our Privacy Policy also
explains how we use cookies and how you can manage your online privacy when you use the
Site.
3.2 By accessing the Site and (or) starting to use the Marketplace Services, you acknowledge
and agree that Xsolla Mall may keep records of your activities or content in accordance with
the applicable data privacy legislation. Xsolla Mall may also disclose these activities or content
in connection with providing you with the Services if required to do so by the law or if we
believe in good faith that this action is reasonable and necessary to (a) comply with the law or
legal process; (b) enforce these Terms; (c) respond to claims that your activities in connection
with the Services violate the rights of third parties; or (d) protect the rights, property, or
personal safety of Xsolla Mall, its users, or the public.
4. SERVICES
To use our Services, you are required to read and agree with our Legal Agreements, which
describe your rights and obligations. This is important for us and for you as well because the
clear understanding of the terms of use of our Site allows you to avoid misunderstanding.
4.1 The Site. You can perform a number of operations using the Site, such (a) accessing the
offerings placed on the Site; (b) sharing the Site page through your accounts in social
networks; (c) asking questions to our specialists; (d) booking a meeting; (e) subscribing to
news or performing certain other actions. Any of these actions imply transferring your personal
data to Xsolla Mall, so before you begin entering your data, read our Privacy Policy carefully.
4.2. The Marketplace Services. As Section 1.3 of the Terms states, Xsolla Mall operates the
Site as a marketplace available to our partners to promote and provide their respective
services. Our Services in this regard are limited only to providing you with access to the site's
subpages operated by our partners to receive their services. In general, we do not act as an
agent, reseller, or co-contractor regarding the services offered by our partners. In certain
cases, Xsolla (USA), Inc. will be the merchant of the respective offerings made available on
the Site. Please refer to the terms and conditions of these offerings to learn who provides you
with the services and who acts as a merchant in each particular case.
5. LICENSE
5.1 Xsolla Mall grants, and you accept, a limited, non-transferable, non-sublicensable,
revocable, terminable, non-exclusive license, including the right to use the Site and
Marketplace Services for your personal, non-commercial use, provided you comply with all the
terms and conditions of these Terms. This license does not give you ownership rights in the
Site or any of our partners’ products. Any rights you acquire in the aforementioned will forever
be owned by and inure to the benefit of Xsolla Mall and (or) its licensors.
5.2 License Restrictions. You shall not directly or indirectly: (i) create any service, software
or documentation that performs substantially the same functionality as the Xsolla Mall Services
or the services and products of our partners available to you when you use the Marketplace
Services, (ii) disassemble, decompile, reverse engineer or use any other means to attempt to
discover any source code, algorithms or trade secrets underlying the Services, or any service
or product of our partners available on the Site, (iii) encumber, sublicense, transfer, distribute,
rent, lease, time-share or use any part of the Services in any service bureau arrangement or
otherwise for the benefit of any third party, (iv) adapt, combine, create derivative works of or
otherwise modify any part of Xsolla Mall Services and (or) the services of our partners, or (v)
use or allow the transmission, transfer, export, re-export or another transfer of any software,
technology or information you obtain or learn pursuant to these Terms in violation of any
export control or other laws and regulations of the United States or any other relevant
jurisdiction.
You promise not to use Xsolla Mall Services for any purpose that is prohibited by
these Terms or any other Applicable Law, rule, or regulation.
5.3 Except when explicitly stated in the terms and conditions of the offerings available on the
Site, we are not the licensor with regards to any intellectual property of our partners that you
encounter while using the Marketplace Services. Your use of our partners’ intellectual property
is subject to the contractual terms or policies made available by our partners.
5.4 License to Xsolla Mall. Unless otherwise agreed to in a written agreement between you and
Xsolla Mall signed by an authorized representative of Xsolla Mall, if you submit, transmit,
display, perform, post, or store any recommendation, idea, proposal, suggestion, feedback or
another input (“Content”) using the Services, you grant Xsolla Mall, to the furthest extent and
for the maximum duration permitted by the Applicable Law (including in perpetuity if
permitted under the Applicable Law), an unrestricted, worldwide, irrevocable, fully
sub-licensable, nonexclusive and royalty-free right to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, perform and display such Content, including
but not limited to promoting and redistributing part or all of the Services and derivative works
thereof in any form, format, media or media channels now known or later developed or
discovered.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 We own and will continue to own our Site and the Services, including all related intellectual
property rights.
6.2 Xsolla Mall trademarks, service marks, and logos (“Xsolla Mall Marks”) are subject to
copyright, trademark, and other intellectual property rights under the United States and
foreign laws and international conventions.
6.3 Xsolla Mall Marks must not be used, manipulated, copied, reproduced, transmitted,
distributed, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose
whatsoever.
6.4 Copyright Infringement. We respond to notices of alleged copyright infringement and
restrict access by repeat infringers according to the process set out in the U.S. Digital
Millennium Copyright Act and other Applicable Laws. If you believe that there is a copyright
infringement, you must provide Xsolla Mall with all possible information confirming the fact of
the copyright infringement. You can mail us at [email protected] with the subject of the letter
“Copyright Infringement” or write us at 15260 Ventura Boulevard, Suite 2230 Sherman Oaks,
CA 91403.
7. THIRD-PARTY SERVICES
These Terms apply to our Services and extend to all of our Users. Implied by the nature of our Site, it may contain links to third-party websites and services not owned or controlled by Xsolla Mall, which we cannot control. We will not be held responsible for any third-party websites or services' content, privacy policies or practices of any third-party websites or services. By using the Site, you specifically release Xsolla Mall from any and all liability arising from using any third-party website or third-party services or interaction with any third party.
8. REPRESENTATIONS AND WARRANTIES
By using the Services, you represent and warrant that you have validly entered into the
contract and have the legal power to do so. You further represent and warrant that you are
responsible for your conduct and compliance with these Terms and all other Xsolla Mall terms
and policies if applicable.
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, ALL SERVICES ARE PROVIDED ON
AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND,
AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR
IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
9. INDEMNIFICATION
By accessing, registering for, using, or downloading our Services, you agree to indemnify, defend and hold harmless Xsolla Mall, its officers, employees, agents, directors, subsidiaries, affiliates, successors, assigns, suppliers, or licensors from any liability, loss, claim or expense (but not limited to reasonable attorneys’ fees) related to (a) any claim due to or arising out of your violation of the Terms, including but not limited to claims arising out of a breach of your representations or warranties made under these Terms; (b) your use of and/or access to (or any use or access by a third party on your behalf) the Site; (c) your violation of any third-party rights, including but not limited to any copyright, property, moral or privacy rights; or (d) the unavailability of the Site, Services or any third-party service available to you when you use the Marketplace Services.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law in each applicable jurisdiction, Xsolla Mall, its officers,
directors, shareholders, employees, affiliates and/or agents shall not be liable to you for any
direct, indirect, incidental, special, punitive, exemplary or consequential damages whatsoever,
including any damages resulting from a) errors, mistakes or inaccuracies of or in any content;
b) any unauthorized access to or use of our servers and/or any personal information and/or
other information stored therein; c) events beyond the reasonable control of Xsolla Mall,
including any Internet failures, equipment failures, electrical power failures, strikes, riots,
insurrections, civil disturbances, fires, floods, storms, earthquakes, epidemics/pandemics,
explosions, war, terrorism, governmental actions, orders of courts, agencies or tribunals or
non-performance of third parties; and/or d) losses of use, data, profits, goodwill or other
intangible losses, resulting from the use or the inability to use any or all of the Services.
Please acknowledge that Xsolla Mall is not liable for any services you may receive from our
partners who place or promote their services on the Site. Xsolla Mall does not offer these
services on behalf of our partners and is not a provider of such services. Xsolla Mall only
provides Marketplace Services, gathering the offerings and services of our partners on the
site's subpages and linking them to the site's main page for your convenience. Unless
expressly stated otherwise in the separate documents on such subpages, you enter into
agreements with our partners and receive their services directly without our participation.
Where Xsolla Mall is your service provider, the terms and conditions on a specific webpage will
so expressly specify.
11. RISK ASSUMPTION
When you receive our Marketplace Services, you may encounter the services of our partners in
the Web 3.0 sphere, which may involve crypto assets that involve the following risks that you
assume when you use such services:
● Crypto assets, including non-fungible tokens (NFTs) and cryptocurrencies are relatively
new technologies subject to high risks, including regulatory risks, inflation risks, volatility
risks, technological risks, the risk of cyberattacks, hardware obsoleteness, and hardware
amortization, etc.;
● Any digital assets you hold can lose part or all of their value as a result of market
fluctuations and for other reasons at any time;
● Crypto assets remain or insufficiently regulated in most jurisdictions. Thus, they may
be insufficiently protected by any legal authority;
● Transactions on blockchain are irreversible by nature. If you make a cryptocurrency or
an NFT transfer by mistake or to the wrong address, you will not be able to cancel the transfer
or recover your funds;
● Legal authorities in your country of residence can take regulatory action restricting the
use of crypto assets or banning them outright at any moment. In this case, you may lose the
ability to use some of our partners’ services;
● Legal authorities in the jurisdiction where Xsolla Mall or our partners are registered can
take regulatory action against crypto assets and blockchain transactions, making it impossible
for Xsolla Mall or our partners to operate. In this case, you may lose the ability to use our
Services or our partners’ services;
● The information published on the Site does not constitute an offer of investment,
securities, commodities, or any other financial instruments. We do not aggregate such offers
or operate as an exchange of any kind;
● The information published on our Site must not be considered financial or investment
advice. In case of any doubts concerning the Services or our partners’ services, seek
assistance from a professional financial, investment, or tax advisor. Xsolla Mall will not be
liable for any loss of profits, damage, costs, damage and loss of information, or lost gains that
can arise from your use of our Services or the services of our partners;
● We reserve the right to make modifications to our Site at any time and at our sole
discretion. We may remove or add any third-party services from or on our Site.
12. MISCELLANEOUS
A. Governing Law. These Terms and their interpretation, as well as any disputes that
arise hereunder, shall be governed in all respects by the laws of the State of California, USA,
without giving effect to any principles that may provide for the application of the law of
another jurisdiction. Your national law may explicitly give you rights and obligations to resolve
disputes in a manner different from the one indicated below. In this case, your national law
applies. The U.N. Convention on Contracts for the International Sale of Goods is hereby
expressly disclaimed.
B. Disputes. Most User concerns can be resolved by use of our Xsolla Mall support email
address suppor[email protected]. If we are unable to resolve Your concerns and a dispute remains
between you and Xsolla Mall, this section explains how we agree to resolve it.
A party that intends to seek arbitration must first send written notice to the other party of its
intent to arbitrate (“Notice”).
The Notice to Xsolla Mall should be sent by any of the following
means:
(i) via electronic mail to [email protected]; or
(ii) by sending the Notice by certified mail to Xsolla (USA), Inc., Attn: Legal Department, 15260 Ventura Boulevard, Suite 2230, Sherman Oaks, California, 91403 USA.
The Notice must:
(i) describe the nature and basis of the claim or dispute; and
(ii) set forth the specific relief sought.
If we do not reach an agreement to resolve the claim within thirty (30) days after the Notice is
received, you or Xsolla Mall may commence an arbitration proceeding.
In respect of any and all claims regarding the Site and (or) Services, the application of these
Terms are between you and between you and Xsolla (USA), Inc., a company registered in the
USA, State of California with company registration number C3140351 and with offices at
15260 Ventura Boulevard, Suite 2230, Sherman Oaks, California, 91403 USA;
(ii) the laws of the State of California, excluding its conflicts-of-law rules, govern these Terms
and your use of the Site and (or) Services; and
(iii) you expressly agree that for claims and disputes not subject to the arbitration agreement
below, exclusive jurisdiction for any claim or action arising out of or relating to these Terms
shall be determined by final and binding arbitration in Los Angeles, California, before a single
arbitrator.
You and Xsolla Mall agree to submit to the personal jurisdiction of that court to compel
arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter
judgment on the award entered by the arbitrator. The arbitration shall be resolved by
arbitration by one arbitrator (“Arbitrator”) in accordance with the then-current Commercial
Arbitration Rules of the American Arbitration Association, Applicable Law and, where
appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA
Consumer Rules”), both of which are available at the AAA website at www.adr.org and the
provisions of these Terms. Any election to arbitrate by one party shall be final and binding on
the other. The place of arbitration shall be Los Angeles, California, USA. The cost of any
arbitration shall be shared equally by the parties, but the Arbitrator shall be authorized to
enter, as part of the award to a party, an amount equal to reasonable attorneys’ fees and other
costs related to the arbitration and, where appropriate, limited by the AAA Consumer Rules.
The Arbitrator may award equitable relief. The Arbitrator’s decision(s) shall be final and
conclusively binding on the Parties, and the judgment upon such award may be entered in any
court of competent jurisdiction. The arbitration may be conducted in person, through the
submission of documents, by phone or online. The Arbitrator shall make a decision in writing,
and shall provide a statement of reasons if requested by either party. The Arbitrator must
follow the Applicable Law, and any award may be challenged if the Arbitrator fails to do so.
YOU AND XSOLLA MALL AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE
OTHER IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
The Arbitrator shall not consolidate another person’s claims with your claims and shall not
preside over any type of representative or class proceeding. The Arbitrator may only award
declaratory or injunctive relief in favor of the individual party seeking relief and only to the
extent necessary to provide relief warranted by that party’s individual claim. If this specific
subsection is found to be unenforceable, then the entirety of this agreement to arbitrate shall
be null and void, and the parties acknowledge that any such claim and dispute shall be
resolved exclusively by and in the courts in Los Angeles, California and in accordance with
laws applicable in the State of California.
You have the right to opt out of binding arbitration and the class action waiver within 30
(thirty) days of the date that you accept the Terms by notifying Xsolla Mall at [email protected]. If
you do not opt out in time, you agree to pursue any claim in arbitration only in an individual
capacity.
To avoid doubt, any proceeding, whether in arbitration or court, shall be conducted only on an
individual basis and not in a class, consolidated, or representative action. However, upon
motion of interested parties, the arbitrator may coordinate more than one arbitration
proceeding under this agreement to promote efficiency in discovery. All parties will retain the
right to request an individualized hearing.
If a court or arbitrator determines the class action waiver is unenforceable, this arbitration
agreement will not apply to you. If you opt out of the arbitration agreement within the
specified time, the class action waiver will not apply to you. Neither you nor any other user
can be a class representative, class member, or otherwise participate in a class, consolidated
or representative proceeding without having complied with the opt-out procedure set forth
above.
If a dispute proceeds in court rather than through arbitration, you and Xsolla Mall waive any
right to a jury trial.
C. Limitation of Time to File Claims. Any cause of action or claim you may have arising
out of or relating to these Terms or the Services must be commenced within one (1) year after
the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
D. Term and Termination. These Terms are effective until terminated. You may
terminate these Terms at any time upon notice to Xsolla Mall. Xsolla Mall has the right to
terminate these Terms as set forth herein for breach of these Terms by you.
(i) Upon termination of these Terms for any reason, Section 6 (Intellectual Property Rights),
Section 9 (Indemnification), Section 10 (Limitation of Liability), Section 11 (Risk Assumption),
and this Section 12 (Miscellaneous) will survive.
(ii) Termination of these Terms shall be without prejudice to any rights or liabilities accrued at
the termination date. Once the termination comes into effect, all rights and licenses under
these Terms shall terminate. Upon the termination of these Terms, you shall cease all use of
the Site and (or) our Services.
E. Notices. Xsolla Mall may give notice to you by means of a general notice to you
through your electronic mail to your email address in our records or by written communication
sent by first class mail, postage prepaid, or overnight courier to your address on record,
provided Xsolla Mall has your physical address.
F. Severability. Except as otherwise expressly set forth in these Terms, in the event that
any provision of these Terms is held to be unenforceable by a court or other tribunal of
competent jurisdiction, such provision will be enforced to the maximum extent permissible,
and the remaining portions of these Terms shall remain in full force and effect. These Terms
constitute and contain the entire agreement between the parties with respect to the subject
matter hereof and supersede any prior oral or written agreements. You agree that these Terms
are not intended to confer and do not confer any rights or remedies upon any person other
than the parties to these Terms.
G. Enforcement. Xsolla Mall’s obligations are subject to existing laws and legal processes,
and Xsolla Mall reserves the right to comply with law enforcement or regulatory requests or
requirements notwithstanding any contrary term.
H. Compliance. You agree to comply with all applicable import/export laws and
regulations. You agree not to export any part of the Services or allow the use of the Site on
your behalf by individuals of any terrorist-supporting countries to which the authorities restrict
encryption exports at the time of exportation. You represent and warrant that you are not
located in, under the control of, or a national or resident of any such restricted country.